Accessibility Statement
Last updated: February 20, 2026
CivicRides is committed to ensuring that our platform is accessible to all users, including riders with disabilities and mobility challenges. Accessibility is a core part of our mission as a community-centered mobility service.
Our Commitment
- We are working toward WCAG 2.1 Level AA compliance across our website and mobile applications.
- Our rider signup process includes an accessibility needs field so we can better serve you.
- We support riders who require wheelchair-accessible vehicles, assistance at pickup, and other accommodations.
Feedback
If you encounter any accessibility barriers or have suggestions for improvement, contact email will be available soon. We take all feedback seriously and will respond within 5 business days.